El impacto del apego al equipo en el consumo recreativo de los espectadores transfronterizos de fútbol (The impact of team attachment on recreational consumption of cross-border football spectators)

Autores/as

DOI:

https://doi.org/10.47197/retos.v0i33.53659

Palabras clave:

Apego al equipo, afición al fútbol, consumo recreacional, satisfacción, comportamiento actitudinal (Attachment to the team, soccer support, recreational consumption, satisfaction, intentional behavior)

Resumen

Esta investigación examina por medio del modelado de ecuaciones estructurales la validez estadística de la incidencia del apego al equipo en el consumo recreacional, la satisfacción y el comportamiento actitudinal del aficionado. Los sujetos de estudio son visitantes turísticos provenientes de otras ciudades de la frontera México-Estados Unidos que asisten a los partidos de fútbol del equipo Xolos de la ciudad fronteriza de Tijuana, México. Tomando como universo al total de los asistentes a los partidos, la muestra se conforma por 290 entrevistados, con un nivel de confianza del 95% y un margen de error de ± 5.1%. Los hallazgos del estudio revelan un impacto significativo del apego al equipo en la percepción positiva de la experiencia vivida sin que ésta incida directamente en un consumo estimulado por el comportamiento actitudinal del visitante. Esta conducta parece indicar un consumo recreacional influido por la disposición del aficionado a mostrarse favorable a lo que puede beneficiar a su equipo.


Abstract. This work focuses on exploring the influence of team attachment on fans’ recreational consumption, satisfaction, and behavior by means of structural equation modeling. The subjects of the study are tourist who come to Tijuana (Mexico) from other cities on the Mexico-United States border to attend matches of the Xolos de Tijuana Mexican football team. A sample of 290 spectators was selected taking the total number of attendees as our universe, and using 95% confidence level and relative error of ± 4%. The study findings revealed a significant impact of attachment to the team on positive perception of the lived experience. However, this positive perception does not affect consumption originated by visitors’ attitudinal behavior. On the other hand, this behavior seems to suggest that recreational consumption is prompted by fans’ disposition to be supportive towards what can benefit their team.

Biografía del autor/a

Djamel Eddine Toudert, El Colegio de la Frontera Norte Departamento de Estudios Urbanos y del Medio Ambiente.

Profesor-Investigador en el Departamento de Estudios Urbanos y del Medio Ambiente de El Colegio de la Frontera Norte.

Nora L. Bringas-Rábago, El Colegio de la Frontera Norte Departamento de Estudios Urbanos y del Medio Ambiente.

Profesora-Investigadora en el Departamento de Estudios Urbanos y del Medio Ambiente de El Colegio de la Frontera Norte.

Citas

Azen, R., & Walker, C. M. (2011). Categorical data analysis for the behavioral and social sciences. New York: Taylor & Francis.

Bagozzi, R. P. (1994). Structural equation models in marketing research: basic principles. En R. P. Bagozzi (Ed), Basic Principles of Marketing Research (pp. 317–385). Oxford: Blackwell.

Barclay, D., Higgins, C., & Thompson, R. (1995). The Partial Least Squares (PLS). Approach to Causal Modelling: Personal Computer Adoption and Use as an Illustration. Technology Studies, 2, 285–309.

Bourgeon-Renault, D., & Bouchet, B. (2007). Marketing expérientiel et analyse des logiques de consommation du spectacle sportif. Revue Française du Marketing, 212(2), 87–102.

Bringas Rábago, N. L., Lara Valencia, F., & Toudert, D. (2008). Exploración de los factores que influyen en la competitividad de la actividad turística en las principales ciudades de la frontera norte. Análisis del turismo, 3, 32–52.

Bringas Rábago, N.L., & Verduzco Chávez, B. (2008). La construcción de la frontera norte como destino turístico en un contexto de alertas de seguridad. Región y Sociedad, 42, 3–36.

Campo-Martínez, S., & Yagüe-Guillén, M. J. (2009). Análisis de la influencia del precio en la formación de la satisfacción: una aplicación al mercado turístico. Revista Española de Investigación de Marketing, 13(2), 31–52.

Chin, W. W. (1998). The partial Least squares approach to structural equation modeling, En G. A. Marcoulides (Ed), Modern methods for business research (pp. 295–336). Mahwah: Lawrence Erlbaum Associates.

Clemes, M. D., Brush, G. J., & Collins, M. J. (2011). Analysing the Professional Sport Experience: A Hierarchical Approach. Sport Management Review, 14(4), 370-388.

Croutsche, J. J. (2009). Analyse des données en Marketing, en Management et en Sciences Sociales: Conceptualisation et Applications. Paris: Editions ESKA.

Diamontopoulos, A., & Winklhofer, H. M. (2001). Index construction with formative indicators: an alternative to scale development. Journal of Marketing Research, 38, 269–277.

Doyle, J. P., Kunkel, T., & Funk, D. C. (2013). Sports spectator segmentation: Examining the different psychological connections among spectators of leagues and teams. International Journal of Sports Marketing y Sponsorship, 14(2), 95–111.

Falk, R. F., & Miller, N. B. (1992). A primer for soft modeling. Akron: The University of Akron.

Fink, J., Trail, G., & Anderson, D.F. (2002). An examination of team identification: Which motives are most salient to its existence? International Sports Journal, 6(2), 195–207.

Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 8, 39–5.

Getz, D., & Page, S. (2016). Progress and prospects for event tourism research. Tourism Management, 52, 593-631.

Gibson, H. J. (1998). Sport tourism: A critical analysis of research. Sport Management Review, 1(1), 45–76.

Hair, J. F., Hult, G., Tomas, M., Ringle, C.M., & Sarstedt, M. (2014). A primer on partial least squares structural equation modeling (pls-sem). Thousand Oaks, CA: Sage.

Hedlund, D. P. (2014). Creating value through membership and participation in sport fan consumption communities. European Sport Management Quarterly, 14(1), 50–71.

Henseler, J., Hubona, G., & Ray, P. A. (2016). Using PLS path modeling in new technology research: updated guidelines. Industrial Management & Data Systems, 116(1), 2-20.

Henseler, J., Ringle, C.M., & Sinkovics, R. R. (2009). The use of partial least squares path modeling in international marketing. En: R. R. Sinkovics, y P. N. Ghauri (Eds.). Advances in International Marketing (pp. 277–319). Bingley: Emerald Group Publishing Limited.

Hirschman, E. C., & Holbrook, M. B. (1992). Postmodern consumer research: the study of consumption as text. London, UK: Sage Publications Editors.

Howat, G., & Assaker, G. (2013). The hierarchical effects of perceived quality on perceived value, satisfaction, and loyalty: Empirical results from public, outdoor aquatic centers in Australia. Sport Management Review, 16, 268–284.

Hunt, K. A., Bristol, T., & Bashaw, R. E. (1999). A conceptual approach to classifying sports fans. Journal of Services Marketing, 13(6), 439–452.

Ioannou, P., & Bakirtzoglou, P. (2016). The relationship between stadium factors on spectators’ satisfaction in Greek Soccer Super League. Journal of Human Sport & Exercise, 11(4), 437-443.

James, J. D., & Ross, S. D. (2004). Comparing sport consumer motivations across multiple sports. Sport Marketing Quarterly, 13, 17–25.

Kelley, S. W., & Turley, L.W. (2001). Consumer perceptions of service quality attributes at sport events. Journal of Business Research, 54, 161–166.

Kline, R. B. (2011). Principles and Practice of Structural Equation Modeling. New York: The Guilford Press.

Koo, G-Y., & Hardin, R. (2008). Difference in interrelationship between spectators motives and behavioral intentions based on emotional attachment. Sport Marketing Quarterly, 17, 30–43.

Lee, C .J., & Shen, T. Y., 2007. A study of the effects of sports-tourism features on tourist’s perceived value and satisfaction. Journal of Humanities and Social Sciences, 3(1), 17–26.

Magaz-González, A.M.; Mallo-Fernández, F., & Fanjul-Suárez, J.L. (2017). ¿Es rentable jugar en primera división de futbol? Revista internacional de medicina y ciencias de la actividad física y el deporte, 17(65), 1-26.

Mullin, B. J., Hardy, S., & Sutton, W. A. (2007). Sport marketing (3rd ed.). Champaign, IL: Human Kinetics.

Nunnally, J. C. & Bernstein, I. H. (1994), Psychometric Theory (3rd ed.) New York, NY: McGraw-Hill.

Observatorio Turístico de Baja California OTBC, 2014. Turismo y deporte en Baja California: Una mirada al fenómeno de los xoloitzcuintles de Tijuana. Número 15. noviembre 2014.

Pedraja, M., & Yagüe, M. J. (2004): Perceived quality and price: their impact on the satisfaction of restaurant customers. International Journal of Contemporary Hospitality Management, 16(6), 373-379.

Petrick, J. (2004). First timers and repeaters perceived value. Journal of Travel Research, 43(1), 29-38.

Pic Aguilar, M., & Castellano Paulís, J. (2017). Influence of match location in the Spanish Copa del Rey. Retos, 31, 202-206.

Putnam, R. D. (2000). Bowling alone: The collapse and revival of American community. New York: Simon y Schuster.

Quick, S. (2000). Contemporary sport consumers: Some Implications of linking fan typology with key spectator variables. Sport Marketing Quarterly, 9(3), 149–156.

Sánchez-Fernandez, R., & Iniesta-Bonillo, M. A. (2006). Consumer Perception of Value: Literature Review and a New Conceptual Framework. Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, 19, 40-53.

Shonk, D. J., & Chelladurai, P. (2008). Service Quality, Satisfaction, and Intent to Return in Event Sport Tourism. Journal of Sport Management, 22, 587–602.

Standeven, J., & DeKnop, P. (1999). Sport Tourism. Champaign: Human Kinetics.

Stewart, B., Smith, A. C., y Nicholson, M. (2003). Sport consumer typologies. Sport Marketing Quarterly, 12, 206–216.

Sutton, W., McDonald, M., & Cimperman, J. (1997). Creating and fostering fan identification in professional sports. Sport Marketing Quarterly, 6(1), 15– 22.

Tenenhaus, M. (1999). L’approche PLS. Revue de Statistique Appliquée, 47(2), 5–4.

Tenenhaus, M., Esposito-Vinci, V., Chatelin Y. M., & Lauro C. (2005). PLS Path Modeling. Computational Statistics and Data Analysis, 28, 159–205.

Thomson, M., MacInnis, D. J., & Park, C. W. (2005). The ties that bind: Measuring the strength of consumers emotional attachments to brands. Journal of Consumer Psychology, 15, 77–91.

Toudert, D., Bringas Rábago, L.N., 2015. La evaluación calidad-precio en la triangulación entre satisfacción, recomendación y lealtad del visitante internacional terrestre a Baja California, México. Cuadernos de Turismo, 36, 495–498.

Wann, D. L., Grieve, F. G., Zapalac, R. K., & Pease, D. G. (2008). Motivational profiles of sport fans of different sports. Sport Marketing Quarterly, 17, 6–19.

Yoon, Y., & Uysal, M. (2005). An Examination of the Effects of Motivation and Satisfaction on Destination Loyalty: A Structural Model. Tourism Manage, 26, 45–56.

Zeithaml, V. A. (1988). Consumer perceptions of price, quality and value: a means-end model and synthesis of evidence. Journal of Marketing, 52, 2–22.

Descargas

Publicado

2018-01-01

Cómo citar

Toudert, D. E., & Bringas-Rábago, N. L. (2018). El impacto del apego al equipo en el consumo recreativo de los espectadores transfronterizos de fútbol (The impact of team attachment on recreational consumption of cross-border football spectators). Retos, 33, 85–90. https://doi.org/10.47197/retos.v0i33.53659

Número

Sección

Artículos de carácter científico: trabajos de investigaciones básicas y/o aplicadas