Transparency in nursing home services before and during the COVID-19 pandemic in Spain

Ixchel Pérez-Durán; Alfredo Hernández-Sánchez

doi:10.21308/recp.57.03

Autores/as

Ixchel Pérez-Durán Universitat Autónoma de Barcelona https://orcid.org/0000-0003-3665-3380
Alfredo Hernández-Sánchez Institut Barcelona d'Estudis Internacionals (IBEI)

DOI:

https://doi.org/10.21308/recp.57.03

Palabras clave:

transparencia, residencias de mayores, COVID-19, reglas formales, topic modeling, dictionary analysis

Resumen

El objetivo de este artículo es analizar la transparencia en los servicios de residencias de personas mayores hacia sus beneficiarios. Para ello identificamos tres dimensiones de la política y sus elementos específicos que nos permiten evaluar la transparencia en la implementación de estos servicios. El artículo desarrolla y somete a verificación empírica el marco analítico para evaluar la transparencia de los servicios de atención a personas mayores en España. Por un lado, examinamos en qué grado las residencias (tanto públicas como privadas) están obligadas a proporcionar información sobre su desempeño. Para ello este artículo analiza las obligaciones formales a las que están sujetas las residencias tanto públicas como privadas en las diecisiete comunidades autónomas (CC. AA.). Por otro lado, analizamos el contenido de los mensajes publicados a través de Twitter por las tres asociaciones de empresas más grandes del sector en España: la Federación Empresarial de la Dependencia, la Asociación de Empresas de Servicios para la Dependencia y el Círculo Empresarial de Atención a las Personas. El objetivo de este análisis es determinar si la transparencia es una prioridad para estas organizaciones en la prestación de los servicios, independientemente de las obligaciones legales a las que están sujetos los proveedores directos de estos servicios.

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Biografía del autor/a

Ixchel Pérez-Durán, Universitat Autónoma de Barcelona

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