European ODR Platform for Consumers and Traders

Authors

  • Félix Valbuena González

DOI:

https://doi.org/10.18042/cepc/rdce.52.05

Keywords:

European Union, ODR, consumer, trader, ADR entity, e-commerce

Abstract

This paper proposes an analysis of the European ODR platform for consumers and traders that should be operative the 9th January 2016. In this context, it will be examine first its background and main principles; second, its scope and the online procedure; third and finally, a sort of concluding remarks shall be exposed.