Vol. 84 No. 6 (2009)

ARTICULOS

• OPERATIONS PLANNING MODEL FOR SUPPLY CHAINS OF INNOVATIVE PRODUCTS.

  JOSE LUIS CALDERON LAMA, JOSE P. GARCIA SABATER, FRANCISCO CRUZ LARIO

  517-526

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• CUSTOMER SERVICE:RE-ENGINEERING OF HANDLING COMPLAIN PROCESS: THE AERONAUTICAL INDUSTRIAL CASE.

  ROSA MARIA RIO BELVER, MARIA TERESA CONTRERAS ROMERAL

  485-492

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• THE ALBA SYNCHROTRON

  PASCUAL BOLUFER MAYANS

  481/484

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• EUROPEAN REGIONAL INNOVATION. A METHODOLOGICAL AND UPDATED ALTERNATIVE FOR RIS.

  ALBERTO ALBERTO CALDERERO GUTIERREZ, JAVIER FERNANDEZ MACHO, HANNA KUITTINEN

  501/516

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• HOW TO FOSTER INNOVATION THROUGH BETTER INTERNAL KNOWLEDGE TRANSFER. THE TRAINTIC CASE

  JUAN JOSE GOÑI, DAVID PUENTE LOPEZ

  493/500

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• IBERDROLA'S INNOVATION NETWORK

  EMILIO TEJEDOR ESCOBAR, PEDRO MARIA MARTINEZ CID

  470/480

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