Users’ management of mobile devices and privacy

Palabras clave: Data, Mobile devices, Mobile ecosystem, Mobile phones, Privacy, Private sphere, Public sphere, Intimate sphere, Personal sphere, Smartphones.

Resumen

This article aims to offer a guide of observed practices based on the main results obtained after the two-year European Feder project (April 2013-15) ‘Public and private in mobile communications’ carried out at LabCom.IFP, Beira Interior University in Portugal. Both quantitative and qualitative methods were used (surveys, interviews, focus groups, content analysis, digital ethnography, observation ethnography, workshops, etc.) in order to describe how users manage their public, private, intimate and personal spheres within the mobile media ecosystem. Results obtained showed an increased awareness of the risks without a concomitant exploration of consequences, an extensively circumstantial behaviour pattern influenced by interface design and volatile policies, terms and conditions, and a lack of rational user behaviours and performances.

Biografía del autor/a

Ana Serrano-Tellería, Universidad de Castilla La Mancha
Professor (Accredited by ANECA, Spanish National Official Agency, July 2017; Assistant Professor, June 2013) at University of Castilla La Mancha, Spain (Design, Multimedia, Transmedia & Mobile Devices - Journalism & Communication). Postdoctoral Researcher (2013, ...) and integrated member at LabCom.IFP Research Laboratory, University of Beira Interior, Portugal. Freelance (2012, ...): Media Consultant, R+D+i project Manager, Journalist, Performer (Actress-Singer). Associated Postdoc Researcher (2016, ...) at MESO, University of San Andrés (Argentina) and Northwestern University (EEUU). Postdoctoral Researcher, coordinator of 5 Ph.D candidates in the European FEDER project 'Public and Private in Mobile Communications' at LabCom, Beira Interior University, Portugal (April 2013 - 2015), European Union and MAIS CENTRO - Portuguese Government. Head of the Communication Department at the Modern Art Museum of Santander, Spain (2015, 2016). Lecturer of Cyberculture (2013-15). Full grant (Spanish Confederation of Young Entrepreneurs, Spanish Ministry of Employment and Social Security) 'Development of an entrepreneur project' (2015). Full grant (EEUU Embassy in Spain) for Seminar 'Entrepreneurial Journalism: A Renewed Hope' (2014), University of Castilla La Mancha, Spain. Extraordinary Ph.D Award (Creativity, innovation, impact and relevance; 2012), Ph.D. ('Initial Node Design on Cybermedia: A Comparative Study', 2010) and Bachelor in Journalism (2002) by the University of The Basque Country, Spain. Full grant (2006-08) and research contract (2008-10) to develop Ph.D by the University of the Basque Country. First cycle of English Translation and Interpretation, University of Alicante, Spain (2000). Management of European projects and International Cooperation ones in Documenta, Spain (2012-13). Responsible of the Communication Department in the Territorial Development Agency "Campoo Los Valles", Spain (2011). Master in Innovation Management, University of Cantabria, Spain (Full grant, 2010-11). Visiting researcher at the Faculty of Communication in the Federal University of Salvador de Bahia, Brazil (Full grant of the Spanish Ministry of Science and Innovation, 2009). Cultural Manager for the University of the Basque Country, Spain (Full grant, 2005), Master in Theatre and Performing Arts (2004-05), University of the Basque Country. Theatre teacher, Spain (2003-04). Online journalist in Elcorreo.com, Vocento, Spain (2002-03). Research interest: Corporate and Intercultural Communication, Entrepreneurial Journalism, Media Studies, Digital / Mobile / Online Communication and Design, Performing & Stage Arts. Reviewer: Ciaiq.org., Communication Studies, ComHUmanitas, Cuadernos.info, Derecom, IAMCR, ICA, IGI Global, iJIM, Media Industries, Revista de Comunicación, Revista Española de Comunicación en Salud, Revista Latina de Comunicación Social, Social Media & Society, etc. Full grants received from: the Spanish Confederation of Young Entrepreneurs with the Spanish Ministry of Employment and Social Security, University of Cantabria, SODERCAN – Government of Cantabria, University of the Basque Country, Federal University of Bahia (Brazil), Ministry of Science and Innovation (Government of Spain), European Union, Marcelino Botin Foundation, EEUU Embassy in Spain.

Citas

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Fidalgo, António; Serrano-Tellería, Ana; Carvalheiro, José-Ricardo; Canavilhas, João; Correia, João-Carlos (2013). “Human being as a communication portal: The construction of the profile on mobile phones”. Revista latina de comunicación social, n. 68. https://goo.gl/LSXYgG

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Serrano-Tellería, Ana (2014). “Interface design on mobile phones: The delimitation of the public and private spheres”. In: Paiva, Francisco; Moura, Catarina (orgs.). Designa: Interface: Intl conf on design research. Portugal: LabCom, Beira Interior University, pp 87-108. ISBN: 978 989 6541415 http://www.designa.ubi.pt/en/2013

Serrano-Tellería, Ana (2015a). “Emotion and mobile devices”. In: Paiva, Francisco; Moura, Catarina (orgs.). Designa: Desire, intl conf on design research. Portugal: LabCom.IFP, Beira Interior University. ISBN: 978 989 6541811 https://www.labcom-ifp.ubi.pt/book/253

Serrano-Tellería, Ana (2015b). “The role of the profile and the digital identity on the mobile content”. In: Aguado, Juan-Miguel; Feijóo, Claudio; Martínez, Inmaculada J. (eds.). Emerging perspectives on the mobile content evolution. IGI Global, pp. 263-282. ISBN: 978 1 466688384 https://doi.org/10.4018/978-1-4666-8838-4.ch014

Serrano-Tellería, Ana (2015c). “Liquid spheres or constellations: Reflections towards mobile devices”. In: Carvalheiro, José-Ricardo; Serrano-Tellería, Ana (eds.). Mobile and digital communication: Approaches to public and private. LabCom Books. ISBN: 978 989 6542375 http://www.livroslabcom.ubi.pt/book/141

Serrano-Tellería, Ana (2016). “Liquid communication in mobile devices: Affordances and risks”. In: Baggio, Bobbe G. Analyzing digital discourse in virtual modern environments. IGI Global. ISBN: 978 1 466698994 https://doi.org/10.4018/978-1-4666-9899-4.ch011

Serrano-Tellería, Ana (2017a). “Innovations in mobile interface design: Affordances and risks”. El profesional de la información, v. 26, n. 2, pp. 320-327. https://doi.org/10.3145/epi.2017.mar.19

Serrano-Tellería, Ana (2017b). “Twitter na partilha de estratégicas e ferramentas para a privacidade” (Twitter in strategic tools for sharing and privacy). In: Camponez, Carlos; Bruno, Araujo; Miranda, João; Basílio-de-Simões, Rita; Silvia, Santos (eds.). IX Congresso Sopcom: Comunicação e transformações sociais (v. 1). ISBN: 978 989 9984004 http://www.bocc.ubi.pt/pag/sopcom/1-ix-congresso.pdf

Serrano-Tellería, Ana (2017c). “Reddit no fluxo das conversas sobre privacidade” (Reddit in the flow of conversations on privacy). In: Camponez, Carlos; Bruno, Araujo; Miranda, João; Basílio de Simões, Rita; Silvia, Santos (eds.) IX Congresso Sopcom: Comunicação e transformações sociais (v. 3). ISBN: 978 989 9984035 http://www.bocc.ubi.pt/pag/sopcom/3-ix-congresso.pdf

Serrano-Tellería, Ana (2017d). “Memórias mediadas: Um diário no Instagram” (Mediated memories: A diary on Instagram). In: Camponez, Carlos; Bruno, Araujo; Miranda, João; Basílio-de-Simões, Rita; Silvia, Santos (eds.). IX Congresso Sopcom: Comunicação e transformações sociais (v. 2). ISBN: 978 989 9984011 http://www.bocc.ubi.pt/pag/sopcom/2-ix-congresso.pdf

Serrano-Tellería, Ana (ed.) (2017e). Between the public and private in mobile communication. Routledge studies in new media and cyberculture. Routledge: New York. ISBN: 978 1 138225558 https://www.routledge.com/Between-the-Public-and-Private-in-Mobile-Communication/Telleria/p/book/9781138225558

Serrano-Tellería, Ana; Branco, Maria-Luísa. (2015). “Educação para a privacidade no espaço digital: de subsídios para uma proposta curricular”. In: Carvalheiro, José-Ricardo (org). A nova fluidez de uma velha dicotomia: Publico e privado nas comunicações móveis. Covilhã, Portugal: LabCom books, University of Beira Interior, pp. 107-122. ISBN: 978 989 6542122 http://www.livroslabcom.ubi.pt/book/133

Serrano-Tellería, Ana; Branco, Maria-Luísa; Guimarães, Sandra-Carina (2017). “Educating for privacy in the digital and mobile ecosystems: toward a proposed syllabus”. In: Serrano-Tellería, Ana (ed.) (2017). Between the public and private in mobile communication. Routledge Studies in New Media and Cyberculture. Routledge: New York. ISBN: 978 1 138225558 https://www.routledge.com/Between-the-Public-and-Private-in-Mobile-Communication/Telleria/p/book/9781138225558

Serrano-Tellería, Ana; Oliveira, Marco (2015). “Liquid spheres on smartphones: The personal information policies”. International journal of interactive mobile technologies, v. 9, n. 1. http://online-journals.org/index.php/i-jim/article/view/4065

Serrano-Tellería, Ana; Pereira, Pedro (2015). “Instagram e a visibilidade das imagens dos utilizadores”. In: Carvalheiro, José-Ricardo. Público e privado nas comunicações móveis. Coimbra, Portugal: Minerva Coimbra, pp. 297-316. ISBN: 978 972 7983582

Serrano-Tellería, Ana; Portovedo, Sara; Albuquerque, Ana-Isabel (2015). “Negociações da privacidade nos dispositivos móveis”. In: Carvalheiro, José-Ricardo. Público e privado nas comunicações móveis. Coimbra, Portugal: Minerva Coimbra, pp. 119-158. ISBN: 978 972 7983582

Publicado
2018-07-31
Sección
Artículos de investigación / Research articles